Why you should avoid Ticketmaster Platinum this Christmas!

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The countdown to Christmas is officially on, and it's likely you're frantically shopping for those last-minute gifts! If you've got any regular concert-goers in your family or in your friendship groups, you'll know this time of year can be incredibly expensive. It's the same every year, the biggest artists all announce their tours at the same time, you try to secure tickets, and then you find them re-listed for five times the amount an hour later!

You’ve probably heard of Ticketmaster Platinum, you might have even been fooled by the platform previously as they advertise ‘the best seats in the house’ via ‘platinum’ deals and this can lead to buyers being fooled into paying three times the regular price, when they’re not actually getting seats with a first-class view! After investigating, Seat Surfer found that people who pay more for the Platinum tickets may end up in seats that are no better than others on general sale. Worse still, you could actually be sitting in some of the worst seats in the house - nightmare!

While Ticketmaster states the goal of the service was to give fans ‘fair and safe access to the best available tickets while enabling artists and other people involved in staging live events to price tickets closer to their true value' - don’t be fooled by this money-grabbing tactic this Christmas!

The Advertising Standards Authority recently forced Ticketmaster to change the wording around selling their ‘platinum' tickets; however, we still feel the site is incredibly misleading. Unbelievably, Ticketmaster admitted to holding up to 9% of tickets back before on-sale dates so they could sell these at ‘platinum' prices later, so, next time you're waiting to secure seats for your favourite artists and a huge portion of seats disappear into thin air, that's probably why!

Seat Surfer has been doing some investigating over recent weeks as huge concerts have been going on sale and our findings have been outrageous!

Fan of Bublé? Tickets to the Canadian singer/songwriters tour sold out in under half an hour with many fans being left disappointed; however, you'll still find those pesky ‘platinum' tickets on sale via Ticketmaster today, some of which are located towards the back of the arena, and that's just unfair and cruel! Ticketmaster should be promoting honest and fair ticket prices in a market that is becoming incredibly saturated with greedy resellers!

Correct as of 8th December 2018 - Bublé tickets selling for as much as five times the original value.

It’s set to be ‘The Greatest Show’, you probably dreamed a dream of seeing Hugh Jackman, star of stage and screen on his first UK tour next year, but with tickets selling out for some venues within five minutes, only a lucky few secured seats. Ticketmaster’s ‘platinum’ seats could break your bank account this Christmas if you’re eager to go, with seats ranging from £126.30-£281.30 - unreal!


On Saturday 8th December 2018, we found tickets for Hugh Jackman’s 2019 tour selling for up to five times face-value!

Here at Seat Surfer, we offer the opportunity for real music fans to buy and sell tickets at fair prices with price caps, ensuring you don’t get ripped off! So next time you’re thinking of using Ticketmaster Platinum, why not check out our listings first? Please don’t get drawn into purchasing from this absurd service this Christmas and save your money to enjoy the festive season, we promise you'll find better seats, at a lower price elsewhere! We have thousands of listings available for 2019's biggest tours, check them out!

We’re also giving away Ed Sheeran tickets over on Facebook page with the winners being announced on Christmas Day - wow! Make sure you’re in it to win it.

What do you think of Ticketmaster Platinum? Have you used it? Let us know! And, have a very Merry Christmas and a Happy New Year from all of us at Seat Surfer!


  1. Thank you for pointing this out
    I love going to concerts and there is a few i wanted to go to next year,
    Im a massive backsteet boys fan and wanted the best seat possible but when i see how much the seats were its a joke i have three children and just my partner working how am i ment to afford a ticket at them prices i have seen so many other people comment and complain about these prices too life long fans that cant go because of the price of a ticket even a ticket at the back is too much,.so is this ticket master making up these prices? As alot of people think its the artist

  2. Author

    Hi Leanne,

    We are sorry to hear you’ve been out priced by Ticketmaster along with many other fans.

    It is Ticketmaster who are deciding the prices yes. They state that it is due to supply and demand, higher demand events, they hold some tickets back, and sell them at extortionate prices unfortunately. With all the negativity around the secondary market right now, I think we should be looking at Ticketmaster first.

  3. Still waiting on a payment for a sale I have made.

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